CANCELLATION POLICY

Here at Combo Camps we understand that sometimes you may need to cancel, as such the following options are available to you.

Club Membership

Cancelling your Club Membership

If you no longer wish to join us for our season long program you have the ability to cancel your Club Membership and receive a full refund if we receive at least 10 days’ notice before the start of the season*. 

We offer Camp credit for a full cancellation if we receive at least 72hrs notice before the start of the season*.

We are unable to offer any refund/credit once the season has begun.

Cancelling a Single Club Day

Once the season has begun, if you need to cancel a session and do so with 72hrs notice, you may be eligible for a Make-up Day. We offer Make-up Days as a way to help you with unforeseen circumstances and they can be scheduled for any day that Camp is open (depending on availability). You can take advantage of 3 Make-up Days per season. These must be used by the end of the season**.

No credits/refunds will be issued for a cancelled Club Day, or Make-up Days which are not rescheduled by the end of the season.

WEEKLY PROGRAMS

Cancelling your WEEKLY PROGRAM

If you no longer wish to join us for your Week-long Camp you have the ability to cancel your Weekly Program and receive a full refund if we receive at least 10 days notice before the first day of the Camp. 

We offer Camp credit for a full cancellation if we receive at least 72hrs notice before the first day of the Camp.

We are unable to offer any refund/credit for the Weekly Membership once the Camp has begun.

Cancelling a Single DAY OF YOUR WEEKLY PROGRAM

No credits/refunds will be issued for a single cancelled Day of a Week-long Camp.

Daily DROP-INS

Cancelling your Daily PROGRAM/Single Camp Day

If you no longer wish to join us this season you have the ability to cancel your Daily Camp/Single Drop in day and receive a full refund if we receive at least 72 hours’ notice before your scheduled session.

Extenuating Circumstances

We understand that cancelling with late notice is sometimes unavoidable, which is why we recommend contacting us directly in regards to extenuating circumstances. Please email us to discuss further info@combocamps.com

DISCLAIMER

Combo Camps Whistler reserves the right to cancel a camp up to 48hrs prior to start date in the event there are insufficient numbers. Camps run with a minimum of three kids per instructor. If a camp is chosen to run with less than three kids prices may vary accordingly.